CASE STUDY · HOME AND LAWN SERVICES · 2023 to 2025
Scooter's Lawn Care
Scooter's Lawn Care runs two markets on opposite seasonal calendars, one in Southwest Florida and one in Illinois. I was hired in house to build their content, then took over nearly everything their outside agency had been doing, running a combined sixty thousand dollars a month in paid media across both markets.
Impact
2023 to 2025
My role
I was brought in for one thing and ended up owning most of the function. They had a capable outside agency handling paid media and web, but nobody in house who could produce content. I was hired to make video and social work, and as each channel proved out, the agency's scope narrowed. By the end they ran Google Search and nothing else.
Everything else came in house to me. Social and video for both markets, email to eighty thousand subscribers, both websites, SEO, Local Service Ads, Every Door Direct Mail, door hanger canvassing, trade shows, and every company event. Two markets, one person, two very different calendars.
Context
Two markets that could not run the same playbook
Florida sells year round. Illinois stops selling the day the ground freezes. That single difference shaped everything, from what we advertised to how revenue was collected, and it meant most campaigns had to be built twice rather than duplicated across markets.
The two markets never ran at the same scale either. Florida carried roughly forty thousand a month in spend against Illinois at twenty, covering Google Search, Local Service Ads, Every Door Direct Mail, and door hanger canvassing in targeted neighborhoods.




Challenge
A business that goes quiet for a quarter of the year
Lawn care in Illinois has a hard stop. When the snow comes, the core service ends, crews have nothing to do, and revenue goes to zero until spring. That is not a problem you can advertise your way out of. The offer itself has to change, and the cash has to be collected before the window closes.
The rankings nobody could explain
Scooter's was already on page one when I arrived, but nobody knew why, which meant nobody could protect it. When the rankings eventually slipped, it landed on me. I rebuilt the SEO approach properly and went after backlinks through real community involvement, sponsorships, charity work, and local events. The rankings came back, and that project is what earned me the wider scope.
| Dimension | Florida | Illinois |
|---|---|---|
| Season | Year round | Hard winter stop |
| Monthly spend | About $40K | About $20K |
| Revenue model | Large one off projects | Recurring subscriptions |
| Winter offer | Not needed | Lights, cleanouts, hardscape |
| Cash timing | Job by job | Prepaid ahead of winter |
Who we were building for
Three groups, reached differently, and two of them mattered far more in one market than the other.
Reached through paid search, Local Service Ads, direct mail, and door hanger canvassing in targeted neighborhoods.
Eighty thousand subscribers kept warm year round, then converted into prepaid seasonal work.
The largest winter opportunity in Illinois, particularly for Christmas light installation.
Solution
Build a second business for the off season
Rather than accept a dead quarter in Illinois, we built services around the weather instead of against it. Christmas light installation became the flagship and sold especially well into commercial accounts. Around it we added fall leaf cleanup, property cleanouts, and debris clearing ahead of the first snow.
We also raced the ground. Any hardscape work, concrete and patio projects, got pushed to start before the soil froze, turning a narrow window into a real revenue period. The crews stayed working, and the business stopped treating winter as something to survive.

The second half of the answer was cash timing. Aeration ran as a recurring subscription with roughly five hundred customers on it, and the weekly emails consistently converted at least ten prepaid signups each. That is revenue collected before the shutdown rather than hoped for after it.

How it works
How the two markets actually ran
- 01Paid acquisition
Google Search, Local Service Ads, and Meta across both markets, weighted two to one toward Florida.
- 02Direct mail and canvassing
Every Door Direct Mail targeted by neighborhood, plus door hangers I ordered, art directed, and routed to specific canvassing areas.
- 03Email as a relationship channel
Three sends a week to eighty thousand people, mostly local news, updates, and community content rather than constant selling. That is the only reason three a week was tolerable.
- 04Content and video in house
Photography and video for both markets, feeding social, the websites, and the ad creative.
- 05Events and community
Trade shows, Oktoberfest, home and garden expos, a Christmas toy drive, and charity work, which doubled as the backlink and local authority engine.
Channels
Social and video
The reason I was hired. Full production in house, concept through edit, for two markets with different weather, different services, and different audiences.
Eighty thousand subscribers, three sends a week, written to build a relationship rather than to sell every time. In Illinois this was the primary driver of prepaid winter subscriptions.
Websites and SEO
Both market sites maintained in house, with a rebuilt SEO approach and a backlink strategy earned through community involvement rather than bought.
Direct mail and canvassing
Every Door Direct Mail and door hanger campaigns, targeted to specific neighborhoods and new expansion areas.
Events and trade shows
Logistics, promotional materials, on site setup, and the content that came out of it, handled end to end.
Launch strategy
Earning scope one channel at a time
Nothing was handed over all at once. I came in on content, delivered it, and each time a channel proved out it moved in house. The SEO recovery was the turning point, because fixing something the agency could not explain changed what I was trusted with.
The seasonal work followed the same pattern. Winter services in Illinois started as a way to keep crews employed and became a genuine revenue line, with the email list doing the heavy lifting on prepaid conversion before each shutdown.
“In peak months, forty thousand in Florida ad spend returned well over a hundred thousand in booked work.”
Iterations
Two years, two markets, and not all of it landed the way I planned.
What worked
- 01Building winter services
Building winter services instead of accepting a dead quarter.
- 02Prepaid subscriptions
Prepaid subscriptions that collected cash before the shutdown.
- 03Relationship driven email
Email written as a relationship channel, which is what made three sends a week sustainable.
- 04Community involvement
Community involvement as a backlink strategy, which fixed the rankings and built the events calendar at the same time.
What we changed
- 01Documenting the SEO approach
Rankings were being maintained without anyone understanding the mechanism, so I replaced that with a documented SEO approach that could be protected.
- 02Narrowing agency scope
Agency scope narrowed progressively as channels moved in house, rather than being cut in one go.
What we wrestled with
- 01The Naples expansion
I misjudged the market, not because it was more affluent, which we expected, but because it was smaller and more relationship driven than Fort Myers. The playbook that worked in one did not transfer to the other, and as a newcomer we had no standing there. The launch should have been faster and stronger than it was.
Creative
Everything produced in house
Two years of photography, video, social content, email design, web updates, direct mail, door hangers, and event materials across two markets. Most of what follows was shot, edited, and published by one person.






Impact
Over two years the marketing function moved from an outside agency to in house almost entirely, while paid spend across both markets ran around sixty thousand a month. Florida grew on large projects, Illinois built a recurring base that carried it through winters that used to produce nothing.
The number I am proudest of is not the spend. It is that a business with a hard seasonal stop stopped treating winter as lost time. New services, prepaid subscriptions, and an email list that people actually wanted to hear from turned a quiet quarter into a working one.



